Troubleshooting

Here are some common issues that may arise when using and/or developing SSRS Plus+ and how you can fix them

Missing DLLs

DataVisualization.dll is missing

  • What's the DLL for?
    • The DataVisualization.dll provides the Chart controls for the main dashboard.
  • Who or what is affected?
    • Developers and users with systems that have .NET 3.5 installed
  • How do you fix it?
    • If your system has .NET 3.5 installed then you have to install an add-on: Microsoft Chart Controls for .NET 3.5
    • Note: Systems with .NET 4.0 or greater installed include the DataVisualization dlls so the add-on above is not required

ReportViewer.dll is missing

  • What's the DLL for?
    • The generate documentation feature of SSRS Plus+ which creates a Reporting Services Report
  • Who or what is affected?
    • Obviously systems that do not have Reporting Services installed or the Client Tools SDK feature
  • How do you fix it?

Permissions Issues

The permissions granted to user 'domain\username' are insufficient for performing this operation

  • Who or what is affected?
    • Developers and users with UAC enabled and users not in the System Administrator Role group on the Reports Server
    • Users that are members of a System Role group which does not have the necessary permissions to perform certain tasks
    • Re-running subscriptions through SSRS Plus
  • How do you fix it?

Last edited May 13, 2014 at 3:25 PM by JonathonOgden, version 6

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